ROQUETAS DE MAR, ALMERIA - ES04720 SPAIN - AV.CARLOS III, 150 - TEL. +34 950340163 Contact us

TOURIST AND GUEST SATISFACTION ENQUIRY.

Juan de Austria hotel in Roquetas de Mar. Andalusia. Spain

You can then complete the survey below, or write your opinion:
Trip Advisor / Hostal Juan de Austria

Thank you for your colaboration for ask this enquiry. The goal is to offer a good service, a quality and atenttion for you and the futures guest.

INFORMATION AND PROFILE

i1. How did you find out about this hotel?.






 

i2. Which is the reason for visit us?.

     

i3. Is this the first time you visit Roquetas de Mar?.

  

i4. Would you recommend our hostel to a friend or family member?.

  

EVALUATION

e1- CALL CENTER SERVICE AND BOOKING PROCEDURE.

  Very Good Good Average Poor
Call center service or booking procedure via e-mail

e2- RECEPTION DESK SERVICE.

  Very Good Good Average Poor
Reception Desk Service

e3- ROOM and BATHROOM.

  Very Good Good Average Poor
Cleaning
Soundproofing
Comfort of bed
Lighting
Decoration
Everything in working order
Equipment level
Living space at room
Friendliness of Cleaning Staff
Value for money

e4- BAR AND RESTAURANT. - Did not use.

  Very Good Good Average Poor
Quantity of food
Variety of food
Waiting period
Cleanliness
Courtesy and friendliness of the staff
Quality of food
Value for money

e5- PARKING PLACE. - Did not use.

  Very Good Good Average Poor
Parking place

SUGGESTIONS AND COMMENTS **Ask only if you desire**

s1. Have you had any problem? What solutions do you recommend?

s2. What do you think we can do to improve?

s3. What do you like most about our hostal? And our city Roquetas de Mar?

Thank you very much!